Privacy Policy

You may be asked to provide personal information when using this site. It is your choice whether to share this information with us. We may be unable to provide certain services if you do not provide the requested information.

We may request personal information when you:

• Submit a product enquiry to us
• Purchase or reserve a product with us
• Take part in one of our online surveys
• Apply for a job
• Request a brochure from us
• Register to receive emails about our products and special offers
• Provide us with feedback about our website

By registering for product emails, you consent to us holding your email address and sending you information regarding our products. You may unsubscribe from our mailing list at any time by clicking the unsubscribe link in any email you receive.

Your computer's technical information may be collected when you visit our website. This may include your IP address, operating system, web browser software, screen resolution, and referring website.

Any computer information we collect is not linked to your personal information. It is used only to provide you with the best experience on our website.

We use the information you provide only for the purposes described in the sections below — including processing bookings, responding to enquiries, and improving our services.

When you make a reservation or book a product with us, we use your information to process, administer, and account for your booking. Upon completion we will send you an email confirmation and may call you if necessary to fulfil our service.

We may share your information with third parties as needed to provide the services you request. In some cases, these third parties may be located outside the UK.

If you submit a product enquiry using our website, we will use this information to provide you with a quotation. You may receive a follow-up email or phone call.

Feedback you provide about our services is used to improve what we offer. We may contact you by phone or email to discuss feedback you provide.

Our website may ask you to participate in a survey; any information you provide will only be used for statistical purposes and your personal information will not be disclosed.

If you register to receive product emails, you will receive information about our travel services and products. Your contact information will not be used for any other purpose or shared with third parties.

It is our priority to ensure that the information you provide is secure and kept securely. We will only use the information you submit for the purposes outlined in this policy.

Our website contains links to related websites for your convenience. Unless otherwise stated, the content and information on these third-party websites are not the responsibility of Palm Flights.

Any information you provide in response to a job advertisement will be used solely for recruitment purposes. You may be contacted by phone or email regarding your application. We will not use your personal information for any other purpose.

Any changes or amendments to this policy are subject to the approval of Palm Flights. You will be subject to the policy that was in effect when we received your information.

Please contact Palm Flights with any questions or comments about our service or privacy at palmflights.co.uk. For inquiries regarding this policy, email info@palmflights.co.uk.